Privacy Policy

1. Information We Collect

When you use Talk2Nebiah, we may collect the following information:

• Personal Information: Your name, email address, and phone number when you make a payment or contact us.
• Conversation Data: Messages you exchange with Nebiah, our AI mental health assistant, including text and any media you share.
• Usage Data: Information about how you interact with our platform, including session duration and feature usage.
• Payment Data: Payment processing is handled securely by Paystack. We do not store your credit card details.

2. How We Use Your Information

• To provide and maintain our AI-powered mental health support services.
• To process payments and authenticate your access via WhatsApp.
• To improve our AI responses and platform experience.
• To communicate with you regarding your account, payments, and support.
• To comply with legal obligations and protect our rights.

3. Data Storage and Security

Your data is stored securely using industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. Data Sharing

We do not sell your personal information. We may share data with trusted third parties who assist us in operating our platform (e.g., Paystack for payment processing, Google Cloud for AI services), subject to strict confidentiality agreements.

5. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at talktoonebiah@gmail.com.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.